Welcome to Fidelity Systems!
We have found that for many businesses, information technology is often an underdeveloped focus of their overall strategy. This is usually due to an underestimation of the importance of information technology, a hesitant perception of mystery and complexity in information technology, and a lack of consistency in long-term information technology solutions.
Information TechnologyLibrary
Information Technology Library
We have processes, procedures, and tasks with checklists that can be applied to your organization to deliver value, and maintain a level of competency.
CloudComputing
Cloud Computing
Saas (Software as a service) offered to reduce the burdens of maintenance, support, and operations by having the application run on computers belonging to a vendor.
Data & VoiceOver IP
Data & Voice Over IP
By adding voice to your data network, you'll reduce costs, improve productivity and enhance collaboration. Your workforce can use it from home or on the road.
PCTroubleshooting
PC Troubleshooting
Your Windows PC might be designed to make your life easier, but they often have a non-stop list of problems. We'll help identify the source of the problem and take quick action steps to solving the problem.
Network health and planning meetings, available IT asset lifecycle management, change management and compliance planning services.
We include a comprehensive IT resilience solution with the ability to restore critical office functions and data from the cloud within minutes, not days.
Monitor and maintain customer’s security solution, ensure recovery of infected devices, available proxy, security policy, and audit services.
Manage customer’s spam filtering product, available mailbox, calendar, contacts and mail group management, archiving and high availability services.
Monitoring of the ongoing performance of Internet traffic, including connectivity metrics and generate reports on connectivity, bandwidth usage.
IT Help Desk services by phone or email, available after-hours support, customer portal access, and vendor relationship management services.
Managed IT Solutions
Our offerings are specifically designed for organizations with less than 200 users and limited or no in-house IT staff. With limited resources, companies look for a comprehensive outsourced IT department to address their needs, ranging from IT strategy, 24×7 network monitoring to business application support and security.
